1. Introduction
Studiomasters is committed to protecting your privacy and handling your personal data in compliance with Spain's data protection laws, including the General Data Protection Regulation (GDPR - EU 2016/679). This Privacy Policy explains how we collect, use, and safeguard your information.
We're committed to protecting your privacy and ensuring the security of your personal information.
We won't share your information with third parties without your consent.
"Personal Data" means any information relating to an identified or identifiable natural person.
2. Data Controller
- Company Name: Studiomasters
- Jurisdiction: Spain
- Contact Email: support@studiomasters.live
3. Data We Collect
We collect the following personal data:
- Clients: Name, email address, billing information (if a purchase is made), and country.
- Artists: Name, email address, and PayPal account details for payment processing.
- General Usage Data: IP address, device information, and interactions with the platform.
4. How We Use Your Data
We process personal data for the following purposes:
- To create and manage user accounts.
- To process payments via PayPal.
- To calculate VAT based on the user's country.
- To facilitate communication between clients and artists.
- To improve and maintain the platform.
- To comply with legal and regulatory obligations.
5. Legal Basis for Processing
We process personal data under the following legal bases:
- Contractual necessity: To provide services and process payments.
- Legal obligation: To comply with tax and consumer protection laws.
- Legitimate interest: To improve security and user experience.
- Consent: Where applicable, for marketing communications.
6. Data Sharing and Third Parties
We don't sell or rent your personal data. However, we may share data with:
- Payment providers (PayPal) to process transactions.
- Legal authorities if required by law.
- Service providers for platform hosting, analytics, and security.
7. International Data Transfers
Since we use PayPal and other third-party providers, some personal data may be transferred outside the EU. We ensure that such transfers comply with GDPR standards through Data Processing Agreements (DPAs) and Standard Contractual Clauses (SCCs).
8. Data Retention
We retain personal data:
- For as long as necessary to fulfill our services.
- For legal and tax compliance, up to 6 years after the last transaction.
- Until the user requests deletion, unless a legal obligation prevents it.
9. User Rights (GDPR)
As a user, you have the right to:
- Access your data and request a copy.
- Rectify incorrect or incomplete data.
- Request data deletion (`"right to be forgotten"`).
- Restrict processing under certain conditions.
- Object to data processing based on legitimate interests.
- Data portability, where applicable.
10. Cookies and Tracking Technologies
We use cookies to enhance user experience. You can manage cookie preferences in your browser settings.
11. Changes to this Policy
We reserve the right to update this policy. Users will be notified of material changes in advance.
12. Contact
For any questions about this Privacy Policy, please contact us at:
Email: support@studiomasters.com
By using Studiomasters, you confirm that you have read and accepted this Privacy Policy.
13. Additional Information
For video sessions, you'll need a computer with a webcam, microphone, and stable internet connection. For other services, your regular production setup is sufficient.